Subscription and Terms of Service Agreement

Last Updated: September 17, 2026

The Aligned Biz Co, LLC

IMPORTANT: This Agreement governs your subscription to and use of Launch Navigation System (“LNS”). By purchasing, creating an account, accessing, or using LNS, you agree to be bound by this Agreement and the policies incorporated by reference. If you accept this Agreement on behalf of a business or other entity, you represent that you have authority to bind that entity.

1. Agreement, Parties, and Incorporated Policies

This Subscription and Terms of Service Agreement (“Agreement”) is between The Aligned Biz Co, LLC (“Company,” “we,” “us,” or “our”) and the individual or business entity purchasing, accessing, or using LNS (“Client,” “you,” or “your”). If an individual accepts this Agreement on behalf of a business entity, the business entity is the Client and that individual represents and warrants that they are authorized to bind the entity.

The following policies and addenda are incorporated by reference when applicable: the Privacy Policy, Data Processing Addendum, Acceptable Use Policy, AI Use Notice and Acknowledgment, and any plan-specific or feature-specific terms presented at checkout or within the Service. If there is a conflict, a specific addendum controls only for the subject it addresses; otherwise, this Agreement controls.

LNS is intended for business use and for use in connection with a trade, profession, or commercial activity. You must be at least 18 years old to create or hold an LNS subscription account.

2. The Service and Subscription Tiers

LNS is a web-based business platform providing digital business tools, AI-assisted planning and content creation, publishing tools, customer and lead management features, payment integrations, course and community features, communications tools, and related services. LNS is offered in Builder and Business tiers. Features, resource limits, and included allowances may be updated from time to time. Your purchase is not contingent on Company delivering any future feature or maintaining any feature that is not included in your then-current plan.

2.1 Builder Tier

Includes:

  • LNS Courses and Company-operated community access
  • Consulting Calls & Replays
  • AI Coaching History
  • Messages
  • Idea Evaluation
  • Launch Agents & Business Profiles
  • Business Agents and Agent Summaries
  • Webinar Studio
  • Live Events
  • Subdomain
  • Form Builder
  • Funnel Builder
  • Course Builder for up to 5 courses including course bundles/completion certificates/student management
  • Quiz Builder
  • Blog
  • Email Marketing including broadcasts/sequences/lists/transactional messages
  • My Products product/service catalog
  • Booking Calendars including supported calendar integrations
  • Workflows and automations
  • My Community a Client-operated branded community portal
  • Support Desk for Client customer support
  • Webhooks and supported API integrations
  • Custom Code Injection for published pages
  • My Orders
  • My Contacts
  • Basic Analytics
  • Media Storage: 5 GB
  • 20 AI credits per month
  • 5,000 emails per month
  • Up to 5 brand kits
  • 1 custom domain
  • Stripe Connect

2.2 Business Tier

Everything in Builder plus:

  • CRM with contact management/pipelines/segments/contact merging/activity timelines
  • CEO Dashboard
  • Unlimited courses subject to reasonable technical and storage limits
  • Media Storage: 25 GB
  • 100 AI credits per month
  • 15,000 emails per month
  • Up to 10 brand kits
  • 2 custom domains

Unless specifically included in the applicable plan or separately purchased, LNS access does not include done-for-you services or private one-on-one consulting.

3. Paid Trial Access

Company may offer a paid 14-day trial that provides limited access to Builder-tier functionality for the price displayed at checkout. Trial pricing, resource limits, included features, and any conversion or expiration terms are disclosed at checkout and may change for future trials. Trial fees are non-refundable. If a trial does not convert to a paid subscription under the terms presented at checkout, access ends when the trial expires, and trial data may be archived and later deleted under Section 23.

4. Accounts, Ownership, and Security

Each subscription currently permits one named Client user. You may not share, transfer, sublicense, resell, or permit another person to use your login credentials. Company may later offer additional paid seats or include additional seats in certain plans; any such allowances will be governed by the pricing page and in-app terms in effect when offered.

If a subscription is purchased on behalf of a business entity, the business entity is the account owner and the named user is an authorized user. You must provide complete and accurate registration information and keep it current. In the event of a good-faith ownership dispute, Company may request reasonable documentation and may suspend access while the dispute is unresolved. Company is not required to adjudicate private ownership disputes between users or business stakeholders.

You are responsible for maintaining the confidentiality and security of your credentials, using available security controls, and promptly notifying Company of suspected unauthorized access. You are responsible for activity occurring under your account to the extent permitted by law.

5. Subscription Billing, Renewal, Upgrades, Downgrades, and Cancellation

LNS may be purchased monthly, quarterly, or annually. Subscriptions automatically renew unless canceled before the next renewal date. You may cancel inside the platform. Cancellation and downgrades take effect at the end of the current paid billing period. Upgrades take effect immediately, and you will be charged a prorated amount for the remainder of the current billing period. Company may change pricing for future billing periods with notice; changes do not affect amounts already paid for the then-current term.

You authorize Company and its payment processors to charge the payment method associated with your account for subscription fees, add-ons, platform fees, and other amounts you expressly authorize. You are responsible for keeping billing information current and for all applicable taxes arising from your purchase or business activities, except taxes imposed on Company’s net income.

6. No Refunds

All subscription fees, trial fees, and add-on purchases are final and non-refundable except where required by law. No refunds, credits, or prorated reimbursements are provided for unused time, unused features, unused add-on capacity, cancellations, or downgrades.

6.1 Chargebacks, Payment Disputes, Failed Payments, and Collections

This Section 6.1 applies to amounts you owe Company for LNS, including subscription fees, trial fees, add-ons, restoration fees, and other charges authorized under this Agreement. It does not change your responsibility under Section 9 for disputes or chargebacks initiated by your own customers in connection with Client Sales.

If you believe Company has failed to provide the Service or access required under this Agreement, you agree to contact Company through its support channel and allow a reasonable opportunity to investigate and address the issue before initiating a chargeback, payment dispute, or payment reversal, except where applicable law gives you a non-waivable right to proceed otherwise.

If you initiate a chargeback, payment dispute, or reversal concerning an amount owed to Company, Company may, to the extent permitted by law, suspend or terminate your access while the dispute is pending; submit records and other evidence to the applicable payment processor or financial institution; and pursue recovery of amounts validly owed through collections or legal action. You are responsible for reasonable collection costs, administrative costs, court costs, and attorneys’ fees incurred by Company in recovering amounts properly due under this Agreement, to the extent permitted by law.

A chargeback or payment dispute concerning fees for Service access that was provided in accordance with this Agreement does not itself cancel your subscription, eliminate amounts already due, or create a right to a refund. Filing a chargeback for amounts validly owed after access has been provided may constitute a breach of this Agreement.

If a payment fails, is declined, or becomes past due, Company or its payment processor may retry the payment method on file and may suspend access to paid features until the balance is resolved. Company may terminate an account for unresolved non-payment. Any unpaid amount that remains legally due under this Agreement may be referred for collection or pursued through other remedies permitted by law.

7. AI Features and AI-Generated Content

LNS includes AI-powered features. AI Features may use third-party artificial intelligence model providers to process information submitted through AI-enabled features.

  • AI output may be incomplete, inaccurate, outdated, or unsuitable for your specific circumstances.
  • AI output is informational and educational and is not legal, financial, tax, medical, mental-health, accounting, or other licensed professional advice.
  • You are responsible for reviewing, editing, verifying, approving, and deciding whether to use AI-generated output.
  • AI Features do not independently publish content, send communications, execute transactions, or take business actions without user direction and, where applicable, user approval.
  • You must have the right to submit any information, files, or materials provided to AI Features and should not submit regulated or highly sensitive data unless the applicable feature is specifically designed and authorized for that use.

As between you and Company, you may use AI-generated business copy and assets created for you through the Service, subject to applicable law and third-party rights. You do not acquire rights in Company’s underlying software, system prompts, agent instructions, curriculum, frameworks, methodologies, or proprietary materials.

7.1 AI Credits and Add-Ons

Monthly AI credit allowances reset each billing cycle and do not roll over. You may purchase add-on AI credit packs. Purchased AI credits do not expire while you maintain an active paid account, but they are usable only while the account is active. Unused purchased credits become unavailable when cancellation becomes effective, or the account is otherwise terminated.

Company may offer other add-ons, including email blocks, Visitor/Lead Interaction Agent interaction packs, additional media storage, and additional custom domains. One-time add-ons do not expire unless otherwise disclosed at purchase, but may only be used while you maintain an active paid account. Recurring add-ons renew until canceled and end at the close of the then-current billing period. Add-on pricing is displayed in-app or at checkout. Add-on purchases are non-refundable.

8. Visitor and Customer Interaction Agents

LNS may allow you to deploy optional AI-powered interaction agents on public pages for leads and visitors and on paid-access pages for your customers. These agents respond to questions using the knowledge base and information you provide. They do not independently initiate outbound communications. When the knowledge base does not support an answer, the agent is designed to indicate that it does not have the answer and may direct the person to your customer support.

You are responsible for the accuracy, legality, completeness, and currency of the knowledge base and business information provided to an interaction agent; any notices or consents required for collecting information from visitors, leads, customers, or other contacts; and the offers, policies, claims, pricing, and other business information communicated through the agent. Company is not the seller, service provider, or customer support provider for your business and is not a party to your relationship with your leads or customers.

9. Stripe Connect and Client Sales

Clients in all subscription tiers may use Stripe Connect to accept payments from their own customers and other eligible purchasers. You are the merchant of record for all Client Sales. LNS uses direct charges to your connected Stripe account. Company provides the software integration but is not the seller of your products or services and is not a party to Client Sales.

Company charges a platform fee equal to 1.5% of the gross transaction amount processed through LNS, in addition to Stripe’s own processing fees. You must accept Stripe’s applicable connected-account terms and remain responsible for pricing, fulfillment, refunds, taxes, consumer-protection compliance, disputes, chargebacks, and customer service. Company may suspend Stripe Connect access for suspected fraud, legal violations, policy violations, or Stripe-related restrictions.

10. Courses, Students, Communities, and End Users

Builder and Business Clients may create free or paid courses and grant time-limited or other access periods determined by Client. If your plan includes community or other gated-access features, you may provide access to your own customers, students, or community members. All such end users must be age 18 or older.

You may not knowingly use LNS to sell products, services, courses, memberships, events, or other offers to individuals under age 18; create or permit accounts or paid-access credentials for individuals under age 18; enroll individuals under age 18 in courses, communities, or other LNS-hosted experiences; or knowingly collect personal information from individuals under age 18 through the Service. You are responsible for implementing reasonable measures appropriate to your business and offers to ensure that individuals who purchase, enroll, create accounts, or access LNS-hosted content are age 18 or older.

Student and Community Member accounts are access accounts for your end users and do not constitute independent LNS subscriptions. You are responsible for your content, delivery, moderation, support, access rules, refund policy, and relationship with your end users. Completion certificates created through LNS represent your recognition of completion and are not accreditation, licensing, certification, or endorsement by Company.

11. Your Customer Terms, Privacy Notices, and End-User Responsibilities

Because you may use LNS to sell, deliver, or support your own products and services, you are responsible for maintaining appropriate terms of service, privacy notices, refund or cancellation terms, disclosures, and other policies governing your relationship with your customers and end users. You are responsible for providing legally required notices and obtaining legally required consents before collecting, importing, using, or transmitting personal data through LNS.

You are responsible for responding to privacy-rights requests from your customers and end users, including requests for access, correction, deletion, portability, restriction, or objection where applicable. If Company receives a request that relates primarily to data you control, Company may direct the request to you and may provide reasonable assistance as described in the Data Processing Addendum.

If you become aware of a security incident caused by your systems, credentials, custom code, integrations, or business operations that affects data processed through LNS, you are responsible for investigating and meeting your own legal notification obligations. Company remains responsible for its own obligations for incidents within systems it controls.

12. Client Data, Imports, Exports, Webhooks, and Third-Party Integrations

You retain ownership of your Client Data and Contact Data. You are responsible for its accuracy, lawful collection, notices, consents, and use. You may import data only if you have the right to do so and may export certain data using built-in tools.

You may choose to connect third-party services, including payment processors, calendars, analytics services, domain providers, or other systems supported by LNS. By enabling an integration, you authorize Company to exchange the data reasonably necessary to operate that integration. Your use of a third-party service is also subject to that provider’s terms and privacy practices. Company is not responsible for the acts, omissions, outages, data practices, or availability of third-party services that you select.

You are responsible for third-party endpoints, webhook configurations, API credentials, connected services, and data transmitted to or received from systems you choose to connect. You may not use APIs, webhooks, or integrations in a manner that threatens the security, integrity, or performance of the Service. Company may limit or suspend integration access when reasonably necessary to protect the Service or address abuse.

13. Domains, Pages, Embeds, Media, and Custom Code

You are responsible for any custom domain you connect, including ownership, registration, renewal, and DNS configuration. Content published or embedded under your brand is your responsibility. If your plan permits custom code or tracking scripts, you are responsible for their security, legality, privacy disclosures, and any data they collect. Company does not review or monitor Client-injected code and may disable code that creates a security, legal, or operational risk.

Media, files, images, recordings, and other materials you upload or create through the Service remain subject to your ownership rights and responsibilities. You grant Company a limited, non-exclusive license to host, store, process, reproduce, transmit, and display such materials only as reasonably necessary to operate and provide the Service.

14. Forms, Quizzes, CRM, Email, Support, and Compliance Tools

LNS provides general business tools and is not designed or certified for highly regulated data or regulated consequential decisions unless Company expressly states otherwise. You may not use LNS for medical diagnosis, employment screening, credit eligibility, insurance eligibility, housing eligibility, or similar regulated determinations without Company’s written authorization.

You are responsible for lawful email marketing, sender identification, consent where required, unsubscribe obligations, suppression lists, and the content and recipients of communications you send. If you connect an external communications provider or messaging service, you are responsible for compliance with the provider’s terms and applicable law.

Any compliance settings, notices, templates, or controls provided by LNS are tools for your convenience and do not guarantee legal compliance. You remain responsible for configuring and using them appropriately for your business and jurisdiction.

15. Legal Templates and Professional Advice

Any legal-page templates, disclaimers, policies, agreements, notices, or similar materials generated or provided through LNS are informational drafting aids only and are not legal advice. You are responsible for customizing them and obtaining legal review appropriate to your business and jurisdiction. Company does not act as your attorney, accountant, tax advisor, healthcare provider, or other licensed professional.

16. Intellectual Property

Company owns the Service and all related software, design, curriculum, frameworks, templates, methodologies, system prompts, agent instructions, documentation, trademarks, and Company materials, except for third-party materials. You may not copy, reverse engineer, decompile, disassemble, discover source code, circumvent technical restrictions, remove proprietary notices, or create derivative works from the Service except to the extent such restriction is prohibited by law or Company expressly authorizes the activity in writing.

You retain ownership of your original content and data. You represent that you own or control the rights necessary for any content, code, media, trademarks, or other materials you submit to or publish through the Service. You are responsible for claims arising from content or materials you do not have the right to use.

17. Acceptable Use

  • Do not use the Service for unlawful, deceptive, fraudulent, abusive, infringing, or harmful activity.
  • Do not use the Service to sell or facilitate illegal drugs, pornography or sexually exploitative material, gambling services, weapons, unlawful financial schemes, deceptive MLM or pyramid programs, or other prohibited businesses identified by Company.
  • Do not collect highly regulated or sensitive data through features not designed for that purpose.
  • Do not use the Service for medical diagnosis, employment screening, credit, insurance, housing, or other regulated eligibility decisions without written authorization.
  • Do not send spam, phishing, unlawful unsolicited marketing, or deceptive communications.
  • Do not attempt unauthorized access, interfere with the Service, inject malicious code, bypass security controls, scrape or harvest data without authorization, or misuse webhooks, APIs, embeds, or tracking scripts.
  • Do not knowingly use the Service to market or sell to, enroll, create or permit accounts or paid-access credentials for, provide gated access to, or collect personal information from individuals under age 18.

If you become aware that an individual under age 18 has purchased through, enrolled in, created an account through, or submitted personal information through your use of LNS, you must promptly discontinue that individual’s access and take reasonable steps to address the account, transaction, or information, including notifying Company where Company assistance is required.

The separate Acceptable Use Policy, if published, is incorporated into this Agreement. Company may suspend or restrict use that violates this Agreement, the Acceptable Use Policy, law, third-party provider requirements, or reasonable security standards.

18. Accessibility and Your Published Experiences

Company works to improve accessibility of LNS. You are responsible for the accessibility of the content, pages, courses, forms, media, communications, and other experiences you create or publish through LNS, including adding appropriate text alternatives, captions, readable content, and other accommodations required for your audience and jurisdiction. Company does not guarantee that Client-created content will meet any particular accessibility standard merely because it is created or hosted through LNS.

19. Support and Platform Administration

Company provides technical support to LNS account holders. You are responsible for support to your own customers, leads, students, and community members. Company may assist you with platform issues but does not generally provide direct customer service on your behalf.

You authorize Company personnel and service providers to access account information when reasonably necessary to provide support, maintain security, investigate suspected misuse, enforce this Agreement, or operate the Service, subject to the Privacy Policy and Data Processing Addendum.

20. Platform Changes, Availability, and Fair Use

Company may update, modify, replace, or discontinue features from time to time. Company will use reasonable efforts to avoid materially reducing the core functionality of a prepaid subscription during the then-current paid term without notice. Your purchase is not based on any promise that a future feature will be delivered.

Features described as unlimited remain subject to reasonable technical, storage, security, anti-abuse, and performance limits. If use is excessive or materially interferes with the Service, Company may require changes in usage, impose reasonable technical limits, or require a different plan or add-on before continued use at the same level.

The Service may be unavailable due to maintenance, internet or cloud-provider failures, third-party outages, force majeure events, security incidents, or other circumstances outside Company’s reasonable control. Company does not guarantee uninterrupted or error-free availability.

21. Disclaimers and No Warranty

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. COMPANY DOES NOT GUARANTEE SPECIFIC BUSINESS RESULTS, REVENUE, SALES, CUSTOMER ACQUISITION, LEGAL COMPLIANCE, DELIVERY OR AVAILABILITY OF THIRD-PARTY SERVICES, OR THE ACCURACY OF AI-GENERATED OUTPUT.

22. Limitation of Liability

To the maximum extent permitted by law, Company’s aggregate liability arising out of or relating to LNS or this Agreement will not exceed the fees you paid Company for LNS during the 12 months preceding the event giving rise to the claim. Company is not liable for indirect, incidental, special, punitive, exemplary, or consequential damages; lost profits or revenue; loss of data; business interruption; Client Sales; customer or end-user disputes; chargebacks; or losses arising from third-party systems, integrations, custom code, or services you select.

Some jurisdictions do not allow certain limitations or exclusions. In those jurisdictions, the limitations in this Agreement apply only to the maximum extent permitted by law.

23. Suspension, Termination, Archival, Restoration, and Deletion

Company may suspend or terminate access for non-payment, fraud, suspected security threats, legal or policy violations, misuse of the Service, material breach, or restrictions imposed by a required third-party provider. Where reasonable, Company may provide notice and an opportunity to cure, but immediate suspension may occur when necessary to protect the Service, users, Company, or third parties.

You are responsible for exporting data you wish to retain before access ends. After your paid access ends, Company may archive account data for up to 90 days. If you rejoin within 30 days, archived data may be restored without an administrative restoration fee. If you rejoin after 30 days but before the 90-day archive expires, Company may charge a $150 administrative restoration fee in addition to the applicable subscription fee. After 90 days, archived data may be permanently deleted and may not be recoverable.

Group recordings and paid one-on-one recordings remain part of the archived account during the 90-day archive period and may be accessible if the account is restored. After the archive period, recordings may be deleted from Customer-accessible storage. Company may retain specific recordings or other records longer when reasonably necessary to establish, exercise, or defend legal claims; investigate or resolve disputes, payment disputes, or chargebacks; comply with legal, regulatory, tax, accounting, insurance, or similar obligations; or protect the rights, property, or interests of Company or others. Information retained for those purposes will be kept only as long as reasonably necessary for the applicable purpose.

Unused purchased credits and one-time add-on capacity are not usable after cancellation becomes effective or the account is terminated, even if account data remains temporarily archived.

24. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Company and its owners, officers, employees, contractors, affiliates, and service providers from claims, liabilities, losses, damages, judgments, penalties, costs, and reasonable attorneys’ fees arising from or related to your use of the Service; your content or data; Client Sales; customer or end-user relationships; custom code; integrations; communications; privacy or consent failures; infringement of third-party rights; violation of law; or breach of this Agreement.

25. Force Majeure

Company is not responsible for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, severe weather, war, terrorism, civil unrest, labor disputes, internet or utility failures, cloud or infrastructure provider outages, governmental action, epidemics, or other force majeure events. This section does not excuse payment obligations for amounts already due.

26. International Use, Sanctions, and Export Controls

You are responsible for determining whether your use of LNS is lawful in your jurisdiction. You may not use the Service in violation of applicable U.S. sanctions, export-control laws, or trade restrictions, or if you are prohibited from receiving the Service under applicable law. Company does not represent that LNS is appropriate or available in every jurisdiction.

27. Governing Law and Venue

This Agreement is governed by the laws of the State of Wyoming, without regard to conflict-of-law principles. Any action or proceeding arising out of or relating to the Service or this Agreement will be brought in the state or federal courts located in Wyoming, unless the parties separately agree in writing to another dispute-resolution process.

28. Changes to This Agreement

Company may update this Agreement from time to time. Material changes will be communicated through the Service, by email, or by another reasonable method. Changes generally apply prospectively from their stated effective date. Continued use of the Service after the effective date of revised terms constitutes acceptance to the extent permitted by law. If a change materially alters a prepaid commercial term during the current paid period, the prior commercial term will continue for that paid period unless law, security, or a third-party requirement requires earlier application.

29. Notices

Company may provide notices through the Service, by email to the address associated with your account, or by posting an updated policy where appropriate. You are responsible for keeping your account contact information current. Notices to Company should be submitted through https://thealignedbizco.com/support unless another notice method is stated in an applicable addendum.

30. Assignment

You may not assign or transfer this Agreement or your LNS subscription without Company’s prior written consent, except in connection with a bona fide sale or transfer of substantially all of the business that owns the account and subject to Company’s reasonable verification requirements. Company may assign this Agreement in connection with a merger, reorganization, sale of assets, financing, or similar transaction.

31. Severability and Waiver

If any provision of this Agreement is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in effect. A failure to enforce any provision is not a waiver of that provision or any other right.

32. Entire Agreement and Electronic Acceptance

This Agreement, together with the policies, addenda, checkout terms, and plan-specific terms expressly incorporated by reference, constitutes the entire agreement between you and Company regarding LNS and supersedes prior or contemporaneous discussions, representations, or agreements on the same subject, including the prior separate LNS Client Access Agreement and LNS Terms of Service for use governed by this version.

By completing checkout, creating an account, clicking an acceptance control, or accessing or using LNS after being presented with this Agreement, you acknowledge that you have read, understood, and agree to be bound by it. Electronic acceptance has the same effect as a written signature to the extent permitted by applicable law.